For commonly asked questions regarding orders, please refer to our FAQ page at https://kinolorber.com/faqs that includes polcies on return, damage, foreign orders, slipcovers/ O-card questions etc. If you need further assistance please fill out the support form below:
We do not split orders if your item is OUT-OF-STOCK or a PRE-ORDER. We will ship order when all items are in stock and available.
KNOWN DELAYS (Currently On Order or recently arrived):
- Burke & Hare (Blu-ray)
- The Complete Metropolis (Blu-ray)
- Dead of Night (Blu-ray)
- Death Machine (Blu-ray)
- Dogtooth (Blu-ray)
- Dr. Jekyll and Mr. Hyde (Blu-ray)
- Dr. Phibes Double Feature (Blu-ray)
- Empire of the Ants (Blu-ray)
- Face/Off (4KUHD)
- Faust (Blu-ray)
- Film Noir: The Dark Side of Cinema XXI (Blu-ray)
- The General and Three Ages (Blu-ray)
- Haunted Honeymoon (Blu-ray)
- It! The Terror from Beyond Space (Blu-ray)
- The Lady from Shanghai (Blu-ray)
- The Monster Squad (Blu-ray)
- Nosferatu (Blu-ray)
- The Outer Limits (Season 2) (Blu-ray)
- The Package (Blu-ray)
- The Sacrifice (Blu-ray)
- Tabu (1931) (Blu-ray)
- To Live and Die in L.A. (4KUHD)
- White Zombie (Blu-ray)
To immediately cancel, check status, or reauthorize an order, please use this form- https://kinolorber.com/contact/order-tracking.